The Remote Equipment Monitor

Your HVAC units are trying
to tell you something.
Are you hearing it?


Most HVAC failures build slowly for weeks before a unit ever goes down. The REM makes sure you never miss the warning signs.


Meet The REM


Impact Service Group's Remote Equipment Monitor is a small device that installs directly on your HVAC units and continuously streams live performance data around the clock. It tracks seven critical data points per unit - feeding everything into our Nebula platform, which establishes a performance baseline and alerts our team the moment something starts trending in the wrong direction.


When an anomaly is flagged, it triggers a planned service call - the right tech, the right parts, and a clear picture of what's happening before anyone touches the unit.


Not when the unit goes down. Weeks before it does.

What changes when the REM is on your units?

Three outcomes every facility manager feels immediately.

Catch it early

Problems get flagged weeks before they become failures - which means planned repairs at normal labor rates instead of emergency calls on your busiest days.

Arrive informed

Your techs arrive already knowing what's wrong - full unit performance history reviewed before they walk in the door, faster diagnosis, right parts on the first trip.

Stay open

No downed units. No 85-degree stores. No emergency calls on a Saturday afternoon in August. Your locations stay open, comfortable, and operating the way they should.

Stop reacting. Start seeing.

The REM puts you ahead of the problem - every time.


Book a demo with your account rep today.

Takes 20 minutes. No obligation.